This YouTube video from Avaya does a pretty nice job of identifying the challenges of non-unified communications:
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Nov 14, 2007
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Why does he have two cell phones?
Posted by: Carl Tyler | Nov 14, 2007 at 22:26
Challenges, and also the progress that has been made. Email-to-voice and voice-to-email, to name just two, are completely realizable, and you don't need much training or advanced degrees to use this technology. Obviously mobile devices have helped make UC very desirable. The final missing piece, Presence, is now being provided by SIP vendors and some service providers. Find-me lists are workable, but knowing the exact on-line status, device type and modalities, and having just one SIP contact address, will speed adoption of UC by both businesses and consumers.
Posted by: Andy Green | Dec 03, 2007 at 15:43